Josh Johnson

I'm a product designer, user experience strategist, and design manager living and working in Silicon Valley. I design enterprise and consumer applications for desktops, tablets, and phones, and build teams to deliver success.

Design Work

Case Studies

Other Work


Experience

Splunk Principal Designer, Splunk Observability Cloud

Mar 2021 to present
  • Led the AI Pathways design team in delivering AI-first experiences across Splunk Observability Cloud, including automated root cause analysis, intelligent alert grouping into incidents, and entity-centric health monitoring based on AI and ML historical analysis
  • Led the observability platform design team on data management and foundational capabilities including alerting and dashboards
  • Drove unified experience and design system implementations across feature areas
  • Led improvements to structure and workflow for users getting data into the system with OpenTelemetry

VMware Lead Product Designer for Operations (Staff Engineer II)

Nov 2015 to Feb 2021
  • Set design direction for all operations software including Wavefront, vRealize Operations, and vRealize Log Insight (cloud & on-prem)
  • Evangelized a common framework for design process and delivery of design artifacts through stories, scenarios, and tasks
  • Drove a cloud management platform vision story and how the product suite could align to fulfill the vision.
  • Redesigned foundational UI framework for industry-leading observability tool.
  • Designed a log analytics service which was VMware's first cloud-native operations service
  • Constructed and implemented a framework for measuring UX quality across product suite
  • Steered a hackathon project into release as an official VMware open-source project

Diamanti (formerly Datawise.io) UX Design Lead (Contractor)

Aug 2015 to Oct 2015
  • Designed core IA and navigation for alpha version of company's primary management application.
  • Setup core coding standards for application HTML and SASS
  • Collaborated on code for Angular-based UI

Zimbra Director of UX Design

Jul 2013 to Jun 2015
  • Managed a team of interaction designers and contractors for user research and visual design
  • Designed new features and usability improvements for Zimbra Collaboration
  • Designed and prototyped a new responsive consumer interface for Zimbra Collaboration
  • Designed new web interface for Zimbra Sync and Share (cloud file storage)
  • Designed and helped implement touch-enabled client for Zimbra Collaboration
  • Implemented common UI look and feel across Zimbra products
  • Defined and managed UX process in a newly adopted agile workflow
  • Initiated first set of company-wide accessible UI guidelines and components

VMware Lead Product Designer (Staff Engineer I)

May 2010 to Jul 2013
  • Designed new features and usability improvements for Zimbra Collaboration Suite
  • Revised architecture of skinning system within Zimbra Collaboration Suite
  • Designed Android mobile client for VMware Horizon
  • Managed UI development team during an interim vacancy
  • Partnered with product management in defining a product roadmap

Hewlett-Packard Interaction Design Architect

Nov 2007 to May 2010
  • Managed a small team of interaction designers and a visual design contractor
  • Designed UX architecture for HP BSA Essentials (enterprise reporting product)
  • Designed and prototyped new action-based interface for HP Server Automation in Adobe Flex
  • Designed new features and usability improvements for HP Server Automation

Opsware Interaction Design Architect

Jun 2005 to Oct 2007
  • Designed UX architecture for Opsware Server Automation System (SAS)
  • Designed new features and usability improvements for Opsware SAS
  • Designed new features and usability improvements for Opsware Visual Application Manager
  • Designed UX architecture and integration paths for Opsware Application Storage Automation System

Sun Microsystems User Interaction Architect

Nov 2002 to Jun 2005
  • Designed UX architecture for Sun N1 System Manager
  • Participated in the revision and adoption of Sun UI Guidelines and JSF framework
  • Designed new features and usability improvements for Sun N1 Provisioning Server

Terraspring User Interaction Designer

Aug 2001 to Nov 2002
  • Designed new features and usability improvements for Terraspring Virtualization Control Center (VCC)
  • Designed and prototyped new interface for Terraspring VCC in XUL

Education

San Jose State University

  • Bachelor of Arts in Design
  • Concentration in Industrial Design
  • Minor in Industrial Studies
  • Minor in Mathematics

Skills

  • Team management
  • Market research
  • Competitive analysis
  • Requirements gathering
  • Task and usage analysis
  • User story development
  • Storyboarding
  • Task case development
  • Information architecture
  • Interaction design
  • Wireframing
  • Rapid prototyping
  • Visual design
  • Heuristic analysis
  • Usability testing
  • Design for a11y
  • Design for i18n & l10n

Tools

  • Generative AI (Claude, Gemini, etc.)
  • Cursor IDE (Design & Code)
  • Figma (Design & Make)
  • Atlassian Jira
  • Atlassian Jira & Confluence
  • GitLab, GitHub, Bitbucket
  • AWS, Azure, GCP
  • HTML, CSS, JavaScript

About Me

I've spent most of my career partnering with product and engineering to shape how software behaves—the flows, the language, and whether the whole experience holds together. I love that hands-on work, and I'm just as motivated by the strategic side: clarifying a vision, naming the outcomes that matter, and helping teams align on a shared direction before we commit to the details. I bridge product intent and what we can actually ship, and turn that alignment into something people can use without fighting the tool, whether that's a consumer application on a mobile phone or enterprise-class mission-critical software for businesses.

I do my best work inside cross-functional teams: roadmaps, design critiques, and straight talk about scope and tradeoffs. I've spent years in large product organizations, so I'm used to senior stakeholders and ambiguous requirements, but I'm not there to win every debate. I listen, get aligned on outcomes, and drive forward with a plan. I like problems where the win is clarity and teamwork. If you'd like to compare notes or talk about a project, I'd be happy to chat.

I currently live in Morgan Hill, California with my wife and four children. Aside from AI, computers, and design, I enjoy cycling, coaching youth basketball and youth flag football teams, and following SF Giants baseball and SF 49ers football.