Zimbra Collaboration
Client
VMware (Palo Alto, CA) and Zimbra (San Mateo, CA)
Releases
3 major releases (v7, v8, v8.5) and many minor releases from 2010 to 2015
Role
From 2010 to 2013, I was the sole designer for the Zimbra Collaboration product within VMware's End User Computing division. In 2013, Zimbra became a separate company, where I lead a design team to continue development of both existing and new features.
Notable Milestones
- Led the first formal usability testing of the product in v7 to establish baseline
- Led subsequent formal usability tests with each major release
- Designed and assisted implementation of revised Conversation View to improve contextual display
- Designed and assisted implementation of revised Search feature to improve usage
- Designed and assisted implementation of new UC integrations for Cisco and Mitel
- Designed a revised experience for delegated account usage
- Revised implementation of skinning and branding system to simplify maintenance
- Designed and implemented new 'flat' default skin for Zimbra brand
- Designed a new integrated chat system based on Converse.js library
- Assisted in implementation of changes to make application accessible
