Zimbra Collaboration


VMware (Palo Alto, CA) and Zimbra (San Mateo, CA)


3 major releases (v7, v8, v8.5) and many minor releases from 2010 to 2015


From 2010 to 2013, I was the sole designer for the Zimbra Collaboration product within VMware's End User Computing division. In 2013, Zimbra became a separate company, where I lead a design team to continue development of both existing and new features.

Notable Milestones

  • Led the first formal usability testing of the product in v7 to establish baseline
  • Led subsequent formal usability tests with each major release
  • Designed and assisted implementation of revised Conversation View to improve contextual display
  • Designed and assisted implementation of revised Search feature to improve usage
  • Designed and assisted implementation of new UC integrations for Cisco and Mitel
  • Designed a revised experience for delegated account usage
  • Revised implementation of skinning and branding system to simplify maintenance
  • Designed and implemented new 'flat' default skin for Zimbra brand
  • Designed a new integrated chat system based on Converse.js library
  • Assisted in implementation of changes to make application accessible

Screenshots of my work

Screenshots of what it looked like before